FAQ's

Where are you based?

We are based out of Toronto ON Canada with warehouse fulfillment facilities in the United States, Canada, the United Kingdom and China.  We also offer international shipping too, so you can receive your items anywhere YOU are in the world!

 

How long does it take to receive my order?

Delivery usually takes between 1-2 weeks depending on your location and warehouse location inventory.  Please note with added COVID-19 health and safety measures for warehouse fulfillment and for our carrier partners 3-4 weeks can occur, however this is rarely the case.

 

What if I want to return an item?

No problem, hey it happens! You have a full 30 days after you receive your order to request a return. Just contact our friendly customer service reps to arrange your free (and stress free) return.

As always, all orders are backed by our 100% Satisfaction Guarantee!  If you don't love your purchase return it FREE for a full refund or replacement.  Just contact our friendly customer service reps here to arrange your return, it's really that simple.